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[Update: Unfortunately, it looks like this is a hardware problem, and my tablet is dead. This means that the comics, too, will be temporarily dead. I’m headed out right now to see if I can buy another tablet tonight, ‘cause this isn’t cool. Thanks for all your help and suggestions, though.]

I have four different comic things I’ve been working on, and I haven’t been able to finish a single one because my tablet keeps locking up. There’s nothing more frustrating than being halfway through drawing a cell and then losing all the unsaved work, you know? Especially after it’s happened about fifty times.

It’s a Toshiba m205, and it worked fine up until last week. I didn’t install any new software. There’s no obvious reason for this to be happening.

It runs fine in safe mode. No viruses. No spyware.

Is there any way I can monitor what might be causing the instability? Or is it just time to reinstall the OS?

I really don’t want to reinstall the OS (so many apps I’d have to reinstall).

This is going to drive me nuts.

Thanks for any help…

Published Wednesday, January 25, 2006 8:22 PM by Rory

Filed Under: ,

Comments

 

Johan Ericsson said:

If the OS locks up, then it could be caused by a faulty driver.
Set this registry key so that you can cause your tablet to blue screen.
http://windows.about.com/od/tipsarchive/l/bltip056.htm
Then, look at the generated minidump under WinDbg (from Debugging Tools For Windows). You may be able to see the faulty driver. Once you see it, either disable the driver or update it.
January 25, 2006 8:53 PM
 

ungeek said:

Pencil + Paper + good Scanner should do the tricks for you.

then u can really claim -
I drew comics on a single chip with no silicon in it.
January 25, 2006 9:03 PM
 

Rahul said:

Next time, backup your machine immediately after app installs. Then back it up every weekend.

For now, try to attach a kernel debuggger to the tablet and try to debug for failure... and if you find the root cause, then report a bug..
January 25, 2006 9:20 PM
 

Roy said:

hello? System Restore Point?

I had to use it on my new tablet a couple of weeks ago after Windows Update botched a patch of the msi stuff and I couldn't install anything. SRP's are the best things Microsoft ever came up with.
January 25, 2006 9:33 PM
 

Terry said:

Silly question: Have you tried restoring to a save point with the System Restore tool?
January 25, 2006 9:59 PM
 

Hermann Klinke said:

You could use RegMon and FileMon from SysInternals. But the first advice is probably the best. It's always the drivers. There is nothing that can kill windows, but crappy device drivers.... I don't think that it is a coincidince that driver are written in C (implying that C sucks), but that's another topic.
January 25, 2006 10:09 PM
 

megame said:

Have you considered possibiliy that problem is hardware in nature?

I've found my notebook looking up after a while, I've tried everything - even re-installing, but problem was hardware (video card).

To test if it is hardware use Hiren's Book CD or some live Linux disk, run tests see what happens (note that sometimes problem might not replicate, becuase other system is not using specific resources). The best test would be to try to boot same OS and same drivers (clean install): you can do this by backing up entire hard-drive - or swaping it with another (a bit hard on tablet).

To try to extend life-time of existing machine try slowing down graphic, Display->Settings->Advanced->Troubleshoot - turning off some effects - System->Settings->Visual Effects.

You can try to uninstall-disable drivers one by one (modem, SB, WLAN, LAN...) or replace drivers with alternative ones (like Omega drives for VGA).

Vista also has nice memory test tool you might be able to use.

Hope any of this helps. Good luck.
January 25, 2006 10:23 PM
 

Colin said:

How's the temperature of the CPU? I had a Toshiba laptop a few years back that always started to act dodgy just before dying from heat-related issues. I've had 2 Dells since then and the first also had the same problem (I run a fan utility to keep the temp down on the current one). If the heat exchanger gets gummed up with dust and stuff, it won't work as efficiently.
January 25, 2006 11:45 PM
 

Don McArthur said:

I agree with Hermann Klinke, go with Filemon:

http://www.sysinternals.com/Utilities/Filemon.html
January 26, 2006 12:09 AM
 

Tim Marman said:

Good advice here, but I would also check the event logs (run eventvwr). More often than not you'll see entries for the lockup.
January 26, 2006 12:11 AM
 

Robbie Coleman said:

How about posting this question to your very popular blog...?

I am sure a grip of techie gurus out there will offer a ton of wonderful ideas.

;-}
January 26, 2006 1:01 AM
 

Don McArthur said:

Robbie Coleman,

Yeah, that's funny. Your blog's motto is "Geeky yet paletable". That's spelled 'palatable'.
January 26, 2006 2:21 AM
 

Mike said:

It could just been dodgy memory/hardware that is running OK in safemode with the reduced system activity.
January 26, 2006 8:53 AM
 

Rob Miles said:

Put a price on your time (say 50 dollars an hour). Work out how long it would take you to fix. Then go out and buy a new machine. As a stopgap (and for more gadget fun) you might consider getting a Graphire tablet. They work quite well and don't cost too much.
January 26, 2006 1:23 PM
 

daruku said:

My laptop was freezing up so I turned on memory scan in the bios. Every once in a while the scan would freeze. That showed the problem was the memory.
January 26, 2006 11:10 PM
 

TrackBack said:

The Death of the Tablet
January 27, 2006 12:07 AM
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